Why logistics teams pick Virtuoso
When shipments are tracked outside the ERP, the customer order, the shipment, and the invoice fall out of sync. Virtuoso connects them: every transport request links to its order positions, its loading sequence, and its delivery status — and every stage updates the same data finance and customer service rely on.
What you get
- Transport vehicle directory — tonnage, ownership type, driver, and notes for shipment planning.
- Transport requests — carrier orders linked directly to customer orders.
- Loading and delivery details — loading sequence, shipment quantities, packaging, pallets, destination, unloading date and time.
- Stage tracking — delivery status from creation through document return.
Capabilities
Transport master data
- Vehicle name and identifier, tonnage, ownership type (carrier, owned, customer), driver.
- Reusable directory feeding shipment planning.
Transport requests
- Carrier and loading date.
- Shipment lines linked to customer order positions.
- Destination details, packaging, pallets.
- Current delivery stage.
- Loading sequence for multi-stop shipments.
Shipment planning
- Shipment volume calculation from item and unit cards.
- Cargo dimensions for transport selection.
- Owned, carrier, and customer transport types differentiated.
- Transport request register for active and completed requests.
Reporting
- Shipment planning reports.
- Transport service analysis.
- Shipment packages and quality certificates.
- Inventory movement analytics tied to shipments.
Outcomes
- Real-time visibility into where every shipment is.
- Carrier coordination that matches the customer order, not a separate spreadsheet.
- Document-return monitoring as a structured workflow.
- Shipment analytics that tie back to sales and customer satisfaction.
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